Our Dolphin series works best for residential pools up to 50ft, while Polaris models handle larger pools up to 100ft. Consider:

• Pool surface (concrete, vinyl, fiberglass)
• Debris type (leaves, sand, fine dirt)
• Pool shape and features (stairs, ledges)

Email us your pool details at support@botpool.shop for a personalized recommendation.

For optimal results:

• 2-3 times per week for average residential pools
• Daily during heavy leaf fall seasons
• After heavy pool usage or storms

Most models complete a full clean in 2-3 hours.

Basic maintenance includes:

1. Weekly filter basket emptying
2. Monthly brush/track inspection
3. Quarterly cable checks
4. Annual professional servicing (recommended)

All maintenance tools are included with your purchase.

We offer free nationwide shipping with:

• 1-2 business days processing
• 2-4 business days transit time

You’ll receive tracking information via email once shipped.

Currently we only ship within the United States (all 50 states). We’re working to expand to Canada in 2024.

We offer a 30-day money-back guarantee:

• Full refund on unused products
• 15% restocking fee on opened items
• Original packaging required
• Refunds processed within 7 business days

See our full Return Policy for details.

Our industry-leading warranty covers:

• Years 1-2: Full parts and labor
• Year 3: Parts only

Simply email support@botpool.shop with your order number and issue description. We’ll provide a prepaid shipping label if repair is needed.

Setup is simple:

1. Unroll the cable completely
2. Install the filter basket
3. Place robot in pool (no tools needed)
4. Plug into power supply

Each unit comes with printed instructions and we offer video tutorials online.

Common solutions for climbing issues:

• Check tracks/brushes for debris
• Ensure proper cable floating (not tangled)
• Confirm water level is at middle of skimmer
• Clean filter basket (reduced suction affects climbing)

If problems persist, our technicians can diagnose remotely.