Terms of Service | BotPool

Terms of Service

Last Updated: [Insert Current Date]

By accessing or using botpool.shop (the “Site”), you agree to be bound by these Terms of Service.

1. General Terms

These Terms govern your use of our website and purchase of pool cleaning robots (“Products”). By placing an order, you agree to these Terms.

2. Account Registration

To purchase Products, you may need to register an account. You agree to:

  • Provide accurate and current information
  • Maintain account security
  • Be responsible for all account activities

3. Product Information

We strive for accuracy but cannot guarantee that:

  • Product descriptions/photos are 100% accurate
  • All Products will be available at all times
  • Colors will match your screen display exactly

4. Orders & Pricing

  • All prices are in USD
  • We reserve the right to cancel orders for pricing errors
  • Your order becomes binding when we send order confirmation

5. Payment Methods

We accept:

  • Visa, Mastercard, American Express (via Stripe)
  • PayPal

You authorize us to charge the full amount to your selected payment method.

6. Shipping Policy

See our separate Shipping Policy for details. All Products ship from U.S. warehouses.

7. Returns & Refunds

See our Return Policy. The 30-day return period begins upon delivery.

8. Product Warranty

All Products include a 3-year limited warranty covering manufacturing defects. The warranty:

  • Does not cover damage from misuse or improper maintenance
  • Requires proof of purchase
  • Is non-transferable

9. Prohibited Uses

You may not:

  • Resell Products without authorization
  • Use Products for commercial pool services without our written consent
  • Reverse engineer or modify Products in violation of warranty

10. Limitation of Liability

BotPool shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Damages exceeding the Product purchase price
  • Improper installation or use of Products

11. Dispute Resolution

Any disputes shall be resolved through binding arbitration in [Your State], governed by [Your State] law.

12. Changes to Terms

We may modify these Terms at any time. Continued use after changes constitutes acceptance.

13. Contact Information

For questions about these Terms:

Email: support@botpool.shop